Problem with Cincinnati Bell Wireless phones

[Mike Hudson <mike@xxxxxxxxxxx>]

Hello,

I'm new here, so I don't know if this is proper use of the listserv or 
not.  I tried to find a bulletin board on the java website to post this 
question, but to no avail.

I work for a a company that connects advertisers to users using the 
medium of their mobile phones.  I've developed a Java MIDlet for 
installation on the users' phones and having some trouble with it.

Deployment is just fine.  All the phones we've tested on can download 
the JAD and install the JAR without any trouble.  The problem is with 
either this Motorola phone or the Cincinnati Bell Wireless carrier.  
When the program is running, it reads information from one of our 
websites, but on this Motorola, it can't.  One of our friends installed 
the program on his Blackberry and had the same problem, and he uses 
Cincinnati Bell as well.

Do any of you know if Cincinnati Bell has something weird set up with 
their network that would cause a problem like this?  OR if There's 
something special I have to do with the Motorola to allow my program to 
connect to the internet?